Due to COVID-19, we have adopted new cleaning and disinfecting guidelines to help keep guests safe. For all of our properties, we are using these recommendations from the Centers for Disease Control and Prevention (CDC).

We’ve lived through many outbreaks, including SARS and Ebola. If we adhere to techniques that have a scientific basis, we will make it through this one too. These new cleaning policies will stay in affect in perpetuity.

• High-touch surfaces — We clean and disinfect high-touch surfaces after each stay, using EPA-approved products for use against the virus that causes COVID-19. Examples of high-touch surfaces include tables, hard-backed chairs, doorknobs, handrails, light switches, remotes, wardrobe and cabinet handles, desks, toilets, sinks, bedside tables, and kitchen and bathroom surfaces. We use a two-step approach for cleaning high-touch surfaces. We use a detergent or soap and hot water for visibly dirty surfaces followed by Hospital grade disinfectant to kill germs on surfaces.

• Low-touch surfaces — Floors, walls, blinds, and other low-touch surfaces are cleaned using hot water and detergent. We mop or wipe down from one end of the surface to the other. 
   
• Towels, linens, and other laundry — We wear disposable gloves when handling dirty laundry and discard after each use. We wash items using the warmest setting and dry items completely. Linen washing temperature increased 15 degrees to 140 degrees Fahrenheit.

Before every condo unit cleaning, cleaners wash their hands, and put on impermeable, disposable gloves. After the unit is cleaned, the cleaners spray Lysol over all surfaces before exiting the unit. Cleaners air and ventilate the property during and after cleaning. After cleaning has concluded, Quality Control Inspectors wear gloves and masks during their after-cleaning inspection.